Frequently Asked

Questions

01 -

WHERE DID THE NAME MISSIO COME FROM?

Our name is actually Latin for mission. We hope to inspire others to be on an everyday mission to bring light and hope into this world, even in doing something as simple as choosing MISSIO products. Our MISSIO(N) is to use beauty to restore HOPE and fight human trafficking.

02 -

CAN I BUY MISSIO PRODUCTS IN STORES?

Yes! We are available online, in salons, and in stores. Check out our Retailers page for a complete list. Be sure to spread the word to your stylists and encourage them to become a MISSIO retailer! 

03 -

CAN I GIVE TO MISSIO TO SUPPORT THE FIGHT AGAINST HUMAN TRAFFICKING? 

As a part of our purpose, we GIVE to non-profit partners out of the profits made possible through product purchases. So, if you are interested in products, shop with us! However, if you are interested in simply making a donation, we would rather you give straight to an organization that we partner with, or those in your area! Check out our non-profit partners, or email us. We are happy to connect you!

04 -

ARE YOUR PRODUCTS SAFE TO USE ON COLOR-TREATED HAIR?

Yes they are! All MISSIO products are safe to use on color and chemically-treated hair.

05 -

WHAT INGREDIENTS ARE IN YOUR PRODUCTS?

We care about our ingredient selection and have worked hard to make purposeful choices in each product. You will be happy to know each of our current product offerings are formulated without sulfates, parabens and phthalates. They are full of antioxidant rich extracts, healthy proteins and vitamins! You can refer to our product page for more information about what is in each of our products. The full ingredient list can be found on the back of every bottle and listed on our website on each product page (in the photo scrolls). Let us know if there are any other specific questions that you have!

06 -

HAVE YOUR PRODUCTS EVER BEEN TESTED ON ANIMALS?

No, our products have never been tested on animals.

07 -

DO YOUR PRODUCTS CONTAIN SILICONES?

Yes, but in our opinion, silicones are nothing to worry about, as they pose no real safety risk (1 on the EWG rating scale). They actually work magic on smoothing and fighting frizz! We love them, especially in combination with other natural extracts and ingredients.

08 -

ARE YOUR PRODUCTS ALL-NATURAL?

Our Coconut Cleansing Powder Dry Shampoo IS all natural. Our other products contain natural extracts and ingredients in the formulas, but are not completely all-natural. Safe beauty chemistry in addition to natural extracts and ingredients work together to create each high- performing product.

09 -

HOW MUCH OF EACH PRODUCT PURCHASE FIGHTS HUMAN TRAFFICKING?

At least 30% of profits goes toward fighting human trafficking in three different ways- through education, service and giving. For more information about these initiatives and why we believe in them click here!

10 -

ARE YOUR PRODUCTS GOOD FOR ALL HAIR TYPES & TEXTURES?

One great thing about MISSIO is there is something for everyone.  Our shampoos (Classic and Gentle) and conditioners (Light and Luxe) provide great options for everyone- from fine to medium, coarse, curly and textured hair! With nourishing ingredients such as jojoba oil, shea butter, coconut oil and avocado oil as well as baobab protein, MISSIO leaves hair soft, manageable & hydrated no matter what the hair type or texture. Have any more specific questions? Feel free to email us at team@missiohair.com!

11 -

WHICH SHAMPOO IS BEST FOR MY HAIR TYPE? 

To recommend the best shampoo we like to ask this question: How often do you tend to have to wash your hair? If it’s usually every day or other day we recommend the Classic Shampoo. If you tend to be able to go longer (2-3 days) or have dry hair we recommend the Gentle.

12 -

WHICH PRODUCTS ARE BEST FOR FINE HAIR?

See above for Shampoo recommendation. In terms of Conditioner, the best fit would be the Lightweight Moisture Glossing Conditioner, and you would not have to use very much. As for Styling- the Coconut Cleansing Powder Dry Shampoo is great for adding light volume, even to clean hair! A “fine hair favorite” for sure! The best volumizing product is the Styling Spray. A few (3-5) light mists on damp hair will give you great volume without feeling sticky! However, if your hair is very DRY and fine, you could also use a small amount of styling cream for added moisture and nourishment.

13 -

WHERE ARE MISSIO PRODUCTS MADE?

All hair products are produced by professional cosmetic manufacturers within the US. All candles are hand-poured and crafted at MISSIO headquarters in NC.